March 11, 2010

SXSW panel preview: The City Is A Platform

Time for the annual pilgrimage to Austin for South By Southwest. I've been on panels before but, with zero disrespect to previous co-panelists, the one I have currently lined up is going to be really freaking good, maybe the best ever. Here's detail.

Tuesday, March 16
11:00 AM
Room 9ABC
Austin Convention Center

[Add to my.sxsw.com or sitby.us.]

The panel is a great cross-section of perspective on networked urbanism. We got non-profit, academia, start-up, city government, and faceless mega-corporation (me).

Ben Berkowitz runs SeeClickFix.com, a tool that allows communities to report non-emergency issues to those responsible for the public space. This app has changed the conversation around civic engagement and prompted a number of municipalities to rethink their 311 strategy. Also, NPR likes it.

Assaf Biderman is the Assistant Director of the SENSEable City Lab at MIT. The work from the lab itself is amazing (flying LED robots, trash-tracking, city bikes that are also environmental sensors!), but it also approaches art, having been featured at the Venice Bienalle, Centre Pompidou, and Ars Electronica. Also, he's the suavest panel member.

Dustin Haisler is the CIO and Administrative Judge for the City of Manor, Texas. Words can't do justice to the amazingness that is Dustin. But a link might. He's just completely rewritten the rules of city governance and engagement. Also, he's younger than you.

Jen Masengarb is an Education Specialist at the Chicago Architecture Foundation where she educates the public about cities and the built environment. Jen gets what it takes to translate the urban world for its citizens and is a template for how we might do so in our second cities of data. Also, she's the femalest member of the panel.

And then, me, of course. I'm just stewarding the awesome above.

We're going to tackle three question areas, broadly.

1. What is the physically-built urban environment's relationship to the digital environment that is being built atop it? Put another way, is there a mandate for information architects to be thinking as critically about cities as they do about websites?
2. What is the design imperative: how do we train the makers of today to think about the city as a platform?
3. What is the role of citizens in this design? This is different than focus groups and user studies. Citizens shape the machine that is the city in completely indirect and informal ways.

If you'll be in Austin for South by Southwest -- and you're hanging around until the last day of Interactive -- I'll bet you a taco and a beer you'll learn something from this panel.

Recap post and podcast to follow.

Posted at 11:05 AM | Permalink | Comments (2)

January 19, 2010

Off the grid

BLDGBLOG has a wonderful post up comparing the way the building in the original Die Hard movie is used by the hero John McClane in every way except how it was designed to be used.

McClane explores the tower—called Nakatomi Plaza—via elevator shafts and air ducts, crashing through windows from the outside-in and shooting open the locks of rooftop doorways. If there is not a corridor, he makes one; if there is not an opening, there will be soon.

It's a great essay, especially as it explores the real-world tactic [PDF] of Israeli troops who move through urban theaters by carving a path through the walls of adjacent buildings to remain unseen from the air or the street. (There's also a fascinating digression on the way the new Bourne films use the city as a kind of weapon itself, contrasted with cities as mere setting for the gadget-dependent James Bond.)

But the main thrust of the piece comes from Die Hard: "[McClane's] is an infrastructure of nearly uninhibited movement within the material structure of the building."

This is the idea of the building as a network. And it scales up.

Our networked technologies already give us this sense of "uninhibited movement" within information space. If we consider the book an architectonic form (the Latin stanza means "room" after all) we see the emergence of the same dynamic of a decade ago when hypertext came into popular consciousness. Hyperlinks and unique IP addresses allowed us relatively uninhibited movement through a landscape of information, jumping to and fro, outside the linearity of the millennia-old codex.

I think what BLDGBLOG is pointing out are the cinematic imaginings -- and military exigencies -- that prefigure the way we increasingly think of the networked urban space as a mutable environment that can be bent to our will. It isn't uninhibited in the truest sense (there are still walls to be destroyed or network outages to be dealt with), but barriers to movement are less dictated by the grid of streets and buildings than governed by another layer of experience, grounded in data and sensors.

Kazys Varnelis makes this point in another, powerful way:

In this condition of total urbanity, maps as navigational tools for the physical traversal of space are supplanted by intelligent maps for navigating a contemporary space in which the physical becomes a layer of data in a global informational space. If that space is created by society, it is also a space that, in its massive complexity, has become unknown to us, a second nature simultaneously also a second city and the space in which today's identities are being formed. Much of this world is invisible and it is the task of the designer to help us understand it.

Intelligent maps -- and a least a small number of films -- help us think of the city as a platform for our own uses, related to but not wholly confined by the way it was physically built.

The physical city grid is vital, but even before networks and mobile technologies came to be the grid was made permeable by human need. Consider the Chicago Pedway. It's an official but disjointed way of maneuvering through the central business district, initially constructed to give people a way of moving around safe from the elements. The Pedway is a series of tunnels and bridges that allow covered movement, wholly apart from the grid of streets and sidewalks. Desires lines, it seems, can sometimes be concretized. (As many of the diagonals is city street grids attest. Diagonals are often some of the earliest routes in the area showing human movement along paths of least resistance -- or animal trails -- that pre-date major settlement.)

There are thousands of other ways of moving through the dense city space that are, for now, merely habitual paths inside the heads of city pedestrians. Shortcuts through alleys, building lobbies, detours through subway connectors, or just routes that align with well-covered sidewalks. It is only a matter of time before these crowd-sourced paths of least resistance are made available via the network. (We've seen it in experiments like the "paths of least surveillance", which of course is why the Israeli army does what it does.)

Of course, all dense, diverse urban areas would have walkscores of 100 if one could walk through walls. But we can't and I'm not advocating the build-out of a completely porous physical environment or a LEGO-style recombinant cityscape. (Mark Z. Danielewski's Tardis-like House of Leaves depicts one creepy end of this particular vector.) Constraint is as important as mutability. What's physically available is as important as the ability to get to it.

But our concept of the city -- what we can do with it -- has changed because of the layer of networking and data that co-exists with it. Certainly ease of movement is increased, as is the act of information gathering (about nearby friends, businesses, and resources). But this is the low-hanging fruit. The real opportunity, it seems to me, comes from the analogy of the move from printed information to networked information: the ability we've been given to write to the space as well as read from it. Living in an architecture of information, we can more easily participate in its construction than we can with the physically built-environment. This is our right, if not a kind of civic duty for the information age. (More on this topic in a future post.)

The video game Portal is interesting to consider as a kind of embodiment of a mutable environment environment that still partakes of rigorous constraint. In Portal you move about a highly orthogonal, multi-room architected space with a gun that can blast "entry" and "exit" portals -- basically teleporters. You can't create portals just anywhere, though, and often you've link yourself into a corner. It's surprisingly fun (and good for kids who like blasting things, minus the carnage). The point, I think, is that there's a certain deep human satisfaction in carving one's own path, bending a physical space to one's own needs. Portal, like our tools of networked urbanism, succeeds by meeting that basic human desire.

BLDGBLOG makes the point that the Die Hard sequels would not have gotten progressively worse if they had not abandoned the simple premise of a hero who uses a physical space to his own ends, suggesting that scaling Nakatomi plaza up to the level of a city in future installments would have been the logical (and entertaining) next step. I don't disagree, but we don't need Hollywood to do it for us. The city of information is being built, piecemeal, by the lived experience of its human actors everyday, an elaborate movie set overlaid on a functioning city street.

Posted at 9:24 AM | Permalink | Comments (0)

January 12, 2010

Confabulism

New year, new conferences. And some old favorites too. Here's a list of places I'll be speaking in the next few months. If you'll be at any of them, let me know. Would be great to meet up.

City Camp
January 23-24
Chicago, IL

ORD Camp
January 29-30
Chicago, IL

South by Southwest Interactive
March 13-16
Austin, TX
Panel: The City Is A Platform

IA Summit
April 9-11
Phoenix, AZ
Talk: Metropolitan Information Architecture: The future of UX, Databases and the (Information) Architecture of complex, urban environments -- god, who writes that?

I'm sure more will pop up in the first half of the year. You can always follow my public Dopplr profile to see where I'll be.

Hello, travel!

Posted at 9:05 PM | Permalink | Comments (0)

December 29, 2009

Our second city

Recently I was asked by WBEZ, the Chicago NPR affiliate, to write an essay on a topic or trend from 2009 that I would like to see carried forward "from here on out".

What I wrote was a condensation of a year of conferences and talks informed by IBM's Smarter Cities perspective -- all with a Chicago bent. It was an interesting and ultimately enjoyable exercise, whittling down a tough subject into something to be read aloud. I'm grateful to NPR for the opportunity and their collaborative editing.

Here's the link to the transcript and audio on NPR. The actual broadcast, I'm told, will be during All Things Considered on 1/1/2010. Pretty sure the broadcast is Chicago-only.

Here is the original essay, which gives a little more context to my screed.

This past year offered Chicagoans some unique opportunities to consider our collective identity as a city. We looked forward, dreaming of how we might remake the urban space to host the world and its Olympians in 2016. We looked backward, celebrating Burnham’s 100-year-old vision for what the city might become and, perhaps more interestingly, what it never did become. These two events both asked Chicagoans to imagine a city that did not exist, to grapple with a series of what-ifs about the built environment.

And yet, there’s another city -- equally intangible -- being built even as we move on from the Olympic decision and unrealized bold plans. It is a literal second city, built right atop our architecture of buildings, streets, and sewers. This is the city of data -- every bit as complex and vital as our physical infrastructure, but as seemingly unreal (and unrealized) as the what-might-have-beens of Burnham’s Plan and Chicago 2016.

But what is a city of data and why should Chicago care about being one?

IT research firm Gartner notes that by the end 2012, 20% of the (non-video) data on the Internet will originate not from humans but from sensors in the environment. If your eyes just glazed over, let’s look at this from a different angle: if Gartner is right, for every four text messages that a pedestrian sends, the sidewalk she is walking on while doing so is also sending an equivalent amount of data. The city itself is becoming part of the Internet.

This is happening already. The city is increasingly instrumented; nearly everything today can be monitored, measured, and sensed. There are billions of processors embedded in everything from structural girders to running shoes. Millions of radio frequency identification tags turn inanimate objects into addressable resources. The city is immersed in a environment of data continuously built and rebuilt from the lived experiences of its occupants. And yet, this information architecture is hardly planned, much less dreamt about, or celebrated.

Consider the intersection of Michigan Avenue and Congress Parkway, what Burnham envisioned as a grand pedestrian-friendly concourse leading westward towards a towering civic center and eastward to the lakefront. This was never built, of course. (The circle interchange is our civic center, alas.) And yet there’s another built world, equally intangible, an infrastructure of data, overlaid on this intersection.

• Three students surf the web thanks to an open WIFI cloud that leaks out of a local hotel lobby.
• Several GPS units in cars all update with detail about the intersection as they approach.
• Sensors embedded in the water main below the street register a blockage.
• Closed-circuit cameras in three different shops capture the same window shopper as he moves down Michigan towards Randolph.
• An exhausted cyclist’s bike computer uploads his location and energy expenditure as he stops to use his iPhone to log into a Zipcar waiting to take him home.
• The city 311 database is populated with 7 different service requests from the surrounding area, coming from phone and e-mail.
• Taxis criss-cross the intersection as their fare data trails are logged locally and broadcast to dispatch.
• Four different people tweet from different perspectives on the same news crawl that moves across a building’s frontage.
• A bus stops to pick up passengers and bathes them in the glow of the full-color video screen running along its side.
• RFID chips on pallets loaded into building docks beneath the street respond to transducers in the receivers’ doorways.

And on and on. The examples are commonplace, but together they form an infrastructure -- or superstructure -- a second set of interactions, invisible or barely visible, atop the interactions that we plan for and currently build for. Proprietary, public, local, remote -- all manner of data continuously permeates the streetscape. And yet we scarcely think of how it plays a part in the city that we’re building, the city that we want to become.

We don’t dwell on physical city infrastructure much either -- unless we’re momentarily captivated by an architectural facade or, more commonly, inconvenienced by some lapse in the expected service. And yet. We’re the city that defines architectural styles for the world, that elevates an urban planner to local celebrity, that engages in a heated debate about the merits of remaking ourselves for the Olympics. From here on out why should we not apply such passion to the next wave of digital infrastructure? It is a decision not to be made lightly or as a thought exercise: how we design our city of information is as vital to quality of life as streets, schools, and job opportunity.

Dan Hill, a leading urban designer in matters digital, notes that we often think of the information landscape like street furniture and road signs, as adornment or a supplement to the physical environment. But fissures in a city’s data infrastructure are as consequential as potholes. They are structural failings of a city at the most basic level, in a way that a busted piece of street art would never be.

Think of cell phone outages -- “dark zones” -- as potholes in the urban information landscape. Or consider GPS brownouts, such as cause error in bus-tracking when the CTA enters the satellite-blocking skyscraper canyon of the Loop. But these examples are minor compared to the real issue before us: how do we proactively build a city of information that is inclusionary, robust but flexible, and reflective of a city’s unique character?

Our built structures -- physical and digital -- are manifestations of the patterns of human life in a city. They encode our desires, our needs, and our hopes. In some cases the permanence of the built environment inhibits or works at cross-purposes to these goals. (Think of expressways as barriers to the way people move about neighborhoods.)

We have a unique opportunity to ensure that our digital infrastructure avoids the mistakes of our physical infrastructure, to make Chicago the envy not just of building architects but of information architects.

I suggest two ways to start. To engage in a dialogue about this new built environment -- such as we did collectively this summer -- our city planners and citizenry need to be at least as conversant with the language of information architecture as we are, at a basic level, about physical architecture. Call it an aesthetics of data. This is as much a matter of becoming aware of what’s happening around us, of figuring out the most elegant ways of making the unseen felt, of thinking of our urban spaces as I described the interactions at Michigan and Congress.

Second, we need to recognize that, while the power of information is the power to connect, every linkage made represents a connection not made or, at worst, a disconnection. (Think again of the unintended effects of expressways on neighborhood mobility.) Our plan for a networked urbanism should seek above all to be maximally enfranchising, lowering barriers to commerce and community.

We must take up this mantle and be active participants in the design of this networked urbanism. We must make our voice heard. From educating our elected representatives about the opportunities before us, to encouraging our youth -- who increasingly live in a world of data -- to think critically about their role in the urban fabric, we must embrace this challenge with the same passion embodied in our historical tradition of remarkable plans for Chicago.

[This essay is cross-posted at the Building a Smarter Planet blog.]

Posted at 1:05 AM | Permalink | Comments (1)

November 7, 2009

My Year of the City

If my years had titles, like the Chinese lunar calendar, this would be The Year of the City.

October, 2008: I was in Beijing¹ to launch the Virtual Forbidden City, a multi-user 3D world recreation of the famous palace complex. It was the end of many years of immersion in the design of a special kind of city. Seems almost preordained in hindsight, but this was my primer in designing an environment of information atop a traditional "built" environment. A kind of sandboxed proving ground for urban augmentation.

But things were about to change. The economy hit the skids, the US elected a new president, and IBM's Smarter Planet (and Smarter Cities) strategy was just taking off.

Something else happened at the end of last year. For the first time in history more human beings lived in urban areas than not. (It is a trend with momentum: by 2050 more than 70% of the world's population will live in metropolitan areas.)² Recession or not, it was clear that cities were going to be the nodes for effecting the most change -- social, economic, and environmental.

Closer to home, my own city was taking a hard look at itself -- both how it had lived up to what it wanted to be and how it could be something different in the future. Fresh from the glow of sending one of our own to the White House (and before that was dimmed by an idiot governor), the city began a year of celebrating the 100th anniversary of The Plan of Chicago by Daniel Burnham and John Root.

Workshops, concerts, exhibits, tours, dramatizations, even a luminous, gilled pavilion by Zaha Hadid -- all commemorations of this seminal document. But the real effect was to focus the city on itself, to look closely, critically, and comparatively at what had been done in a century and what might still be.

Of course, this self-awareness was magnified by the competition for the 2016 Olympic games. Our bid spurred much discussion, much dissent, and not a little hope that we'd be able to add a fifth star to the city flag.

The bid book was a vision of a city re-imagined from the lakefront inward, a big plan to stir hearts, our own virtual city.

But it too was forbidden, and the games were awarded to Rio de Janeiro. (Maybe there's still a chance?)

This has been a professional year of great upheaval for me. Lots of changes, nearly all for the better, at work. But change is change, and it's been tough to establish new rhythms. Worth it, though, as I'm helming a most fascinating exploration of cities called City Forward. Though it lacks rocket ships, it may be the most perfect merger of personal passion and professional pursuit I've yet experienced. (Psst, Mayor Daley: spaceport on the lake!)

The pace is set now. I've spoken at some great conferences, and I'm gearing up to bring it full circle as part of the Bold Plans For the Next 100 Years panel at the Chicago Humanities Festival: Burnham Centennial Program on Nov. 14. (Looking forward to City Camp in Chicago and a possible panel at SXSW too.)

So if you're urban-averse, like huge cars and suburban commutes, or otherwise think the metropolis is an earthly hell, fair warning. There's gonna be a lot of city talk in this neighborhood in the coming year.

--------

¹ My last trip out of the country and the first time in a decade that I've been so domestic. Dopplr mocks me.

² United Nations Department of Economic and Social Affairs, Population Division, World Urbanization Prospects, 2007. [PDF report]

Posted at 11:53 AM | Permalink | Comments (1)

August 17, 2009

The city is a platform

But it needs your vote.

In what is becoming an annual ritual here, I'd like to ask for the support of Ascent Stage readers in nominating my panel for inclusion at this year's South by Southwest Interactive conference/fest-a-go-go next year.

Here's the quick version.

Cities abound in data generated by their inhabitants (virtual worlds, city websites) and created automatically by systems or monitoring. How does this online manifestation of the city interact in tangible ways with urban design and informal urban constructs? Is there such a thing as "the street as platform"?

I have a bunch of panelists in mind, including Andrew Huff of Gapers Block, Dan O'Neill from Everyblock (today of MSNBC!), and some urban design peeps, but we'll wait to finalize if we get accepted.

The panel-picking site is live and if you'd just scoot over to it, weigh the merits of it against all the other nominees, forget about my past indiscretions and any slights I've made against you and your family, then vote for it that'd be great.

Wait, you say you already voted for this a year ago? Well, you may have and if you did, thank you, because this panel was submitted last year -- and it was accepted! But so was another proposal I sent in and the organizers deemed the other one better. (I disagreed, thought it turned out OK.) So, if you wouldn't mind, let's try to go two for two.

And yes, folks, this is the first hint I've dropped on this blog about the newest project I'm working on. More soon!

Posted at 6:33 PM | Permalink | Comments (0)