Geeks with a project

If you spend any time on the web you know that today is the 40th anniversary of Apollo 11’s moon landing and the first steps of humans on the lunar surface. There’s been some great coverage from We Choose The Moon, to the live Twitter feed “replay”, to Kottke’s (now-finished) real-time TV coverage playback, to the Google graphic that actually has changed to follow the progression of the landing (and earthrise)!

The commemoration has caused me to reflect personally on the impact of the moon landing. Despite what you may have heard, the name of this blog references the upper half of the lunar lander, the stage that ascends to rendezvous with the command module for the journey home. My choice of that term came from a period of my life of intense interest in spaceflight* partially because of the sheer thrill of it, partially because of the series From The Earth To The Moon, but mostly because, at the time, I was a young project manager in a massive organization who saw in the moonshots the attempt to do something amazing with lots of smart people, cutting-edge technology, and a common goal. I didn’t want to be Neil Armstrong so much as Gene Kranz.

In the tributes, you’re not hearing a lot about the thousands of private contractors who helped plop the 12 guys on the moon. But the organization of that many people to do something of that magnitude in just a little more than 7 years may be as remarkable as the outcome.

IBM, the company that I work for, was a large part of this effort and I admit that this is a source of pride for me. I’ve had this photo of mission control taped to my cube for as long as I can remember.

IBM_NASA.jpg

These are my people. Practitioners of a timeless nerdiness that I think of often when I confront organizational bureaucracy or technical hurdles in my own job — one which ain’t, after all, rocket science. IBM has a great subsite up on our contribution to the space race.

Closer to home, I have the memory of my wife’s grandfather, William Boulet, who went to work as an engineer for Boeing after leaving the Army Air Corps after WWII (where he survived a year as a Nazi prisoner). At Boeing Grandpa Boulet designed a particular bolt that was used inside the fuselage of the Saturn V rocket and for his service he was given a commemorative medal — a keepsake I was given by his family when he passed away in 2005. I grabbed it before I left for work today. Not exactly sure why, but I felt like having it with me.

medal_front.jpg

medal_back.jpg

It isn’t nostalgia, of course, for I was not alive for any but the very last landing — and only a newborn then. For me, the Apollo program is equal parts inspirational and aspirational. Whether you agree with the purely political motives that set us on the course to the moon or not, my feeling is that what the effort itself represents is the very best of what humans can do when given a massive challenge packaged in a disheveled box of constraint.

We certainly have freighters full of that particular parcel today. Let’s get unwrapping.

* An interest, it should be noted, that has not so much waned as been tempered by the seeming lack of grand purpose that NASA has fallen into as an orbital trucking company.

Looking into the past

DSC_0008m.jpg

Left-to-right: my father, grandfather, and uncle

Dakin and Sheridan in Lakeview, Chicago. May 29, 2009, some fifty years after the inset photo was taken. (Larger versions available here.)

This location is a few houses down from where my father grew up. To the west (behind the photographer) Dakin dead-ends into the Hebrew Cemetary. Straight ahead is the CTA Red Line at the Sheridan stop. Three blocks to the south (right of the photographer) is Wrigley Field. A childhood paradise!

This particular corner has housed a pharmacy, a porn shop, a coffee house, and a taqueria, among other things.

There’s a lot more of this now-and-then style photography in the Looking into the Past Flickr pool.

Thanks to Chris Gansen for a fun midday diversion.

Meedan

meedan_logo_sm.jpg

So there’s this project I’ve been working on for years which I’ve been (mostly) mum about.

No more. Now’s the time for talking — across borders, between languages, outside of our disconnected ecosystems of news-gathering.

Welcome to Meedan.

Meedan is a space for conversation and networking — the word ‘meedan’ (ميدان) means ‘town square’ or ‘gathering place’ in Arabic — where everything posted is mirrored between English and Arabic using a mix of human and machine translation.

The project is based on the simple (even self-evident) premise: it’s easy to distrust and misconstrue someone you can’t have a one-on-one conversation with. While the web is a place of massive social interaction, this interaction is almost universally bounded within language groups — a startling barrier to true understanding.

Meedan focuses on reducing this barrier by enabling English and Arabic speakers to

  • share news and opinion from the English-language and Arabic-language web
  • join cross-language conversations about technology, arts, business and politics
  • widen their social network with people who speak a different language and who partake of very different cultures
  • write, vet and edit translations in collaboration with users around the world

The project is led by the Meedan organization, a non-profit in San Francisco, with technical development and translation technologies from IBM. Here’s a video introducing Meedan.

meedan_en_ar.jpg

So, how does it work?

Comments are instantly translated into Arabic or English using IBM’s machine translation. But because machine translation is not perfect (especially with a language as complex as Arabic) community translators are allowed to edit the translation.

This ability to improve the translations works like editing a Wikipedia article and, in my opinion, is the really novel use of social media on Meedan. (The plan is to allow translations to be rated such that, over time, the best translators emerge as part of a social network of trusted bilingual users.) As a final step, professional translators vet the community-submitted edits. Here’s a video demonstrating comment translation.

These hybrid machine-human translations are then fed back into the system which learns from the ever-growing, vetted corpus. The more people talk, the smarter the machine translation becomes.

Can the system be gamed? Sure. Will there still be misunderstanding, enmity, and deliberate mischievousness? Likely. You can’t change human nature. What Meedan does is provide tools for mitigating the less salutary effects of long-distance, networked conversation between peoples of different cultures.

That’s the hope, anyway. Meedan is in an open (though relatively quiet) beta phase right now. Come on in.

Update: You can get updates via Meedan on Twitter or at their blog.

Everything I need to know about people management I learned from M

A while back I was editing my annual business goals, the benchmark against which I am evaluated at the end of the year. Coincidentally my wife and I and some friends were also watching the latest Bond flick, Quantum of Solace.

Turns out there is a ton of great management advice sprinkled in between the car chases, gun fights, and general tuxedo-style bad-assery. Nearly all of these are said by Judi Dench’s icy Q M*.

How to tell someone that they may be laid off

“I need to know that I can trust you.”

How to give someone the appearance of a last chance even though in your mind you’ve already laid them off

“I need to know you’re on the team. I need to know you value your career.”

How to answer a phone with confidence

“What is it?”

How to delegate

When asked for something have an assistant say on your behalf “Not in the mood.”

How to motivate

“Impress me.”

How to deal with competitors

Ask “Is he one of ours?” If he is not, say “Then he shouldn’t be looking at me.”

How to compliment a colleague

“There is something horribly efficient about you.”

How to deal with government “regulation”

“I don’t give a shit about the CIA.”

How to deal with an over-eager assistant

“[I need] nothing, go away.”

How to end a conversation

Calmly interject “Quiet,” then walk away.

* Update: Wasn’t minding my P’s and Q’s and got M’s code name wrong in the original of this post. Sorry, Bond nerds!

Be like Ada

Today is international Ada Lovelace Day. Don’t know who Ada Lovelace was? Well, that’s part of the problem.

See, a while back I pledged to post on this day about a woman in technology who I admire. The pledge is part of a campaign to raise the profile of women’s contributions to the field. More importantly to me is the collective effort to define role models for young women considering a career in high tech — and who are likely daunted by the overwhelming gender discrepancy therein. It’s astonishing, really, considering how limitless the field is and how generally egalitarian the overall vibe is of the tech scene. But you don’t need charts and surveys to know that things are out of whack. Just get yourself to a tech conference. It’s a sausage fest.

I’ve had the luck of working with dozens of talented women in my decade-plus of employment at IBM and my generally geeky wanderings have given me the privilege of meeting many more.

But today I want to tell you about Jennifer Martin. Jen’s a Creative Director in the Chicago Center for Solution Innovation in IBM. I’ve worked with her for most of the last eight years. Her title belies her unique skills in information architecture and user interaction design. Jen is an expert in bridging the gap between end-user requirements, usability, and design that can be easily translated into a coded thing.

If you’ve ever wondered where the magic happens between an idea and a piece of code, it is with the information architecture — and Jen is a magician of the highest order. Except that it isn’t sorcery. Far from it: IA, as it is called, is wickedly difficult to do well because the devil is most certainly in the details. That page with boxes and arrows on it might look like it represents how you think your app will work, but hand it to a developer who needs to code for every eventuality or hand it to a graphic designer who needs to know what functions really do and nine times out of ten it will be back to the drawing board.

Not with Jen. She’s fluent in the language of both user needs and developer requirements — a false distinction I’m perpetuating even by writing it that way. Design is design and when you get it right it is mostly incontrovertible. Jen gets it right. (And she’s got her priorities in line too.)

Don’t believe me? Have a look at a few of the projects I’ve worked on with her. Eternal Egypt, a challenge to design a seamless experience across a website, PDA’s, mobile phones, and a standalone kiosk. Or, The Forbidden City: Beyond Space and Time, truly the bleeding edge of information design as Jen took to designing an experience in a custom, multi-user virtual world for the Palace Museum in Beijing. I’ll stop there not for lack of other examples or to mitigate Jen’s embarrassment at this post, but because in a way this isn’t the point at all.

Jen Martin is just an example herself. She doesn’t design circuits (though there are plenty of women who do). She’s not a stereotypical geek or the female caricature portrayed in so man male-designed games. She’s just someone who had talent, chose a very high-technology field underserved by that talent, and made a name for herself. We need more like her. Many, many more.

So girls — or ladies, if you’re considering a career change (and who isn’t during this economic apocalypse?) — know that you’ll be in good company if technology interests you. And remember that the popular image of the pocket-protecter wearing man in ill-fitting clothes is just an image. Like any stereotype, it can be erased. You have the undo.

Did a panelist just say bestiality?

So, the panel I moderated at SXSW went exceedingly well. That’s what happens when you stack the deck with smart, witty, quotable peeps. I was honored to be up there with them.

We projected the #sxswbeast feed for the audience in real time to get a sense of the mood and questions. In lieu of the podcast of the talk (which has not yet been posted) you can thumb through the feed and get a pretty damn good idea of the meat of the talk. The Hive Mind as Cliffs Notes.

Here’s a Wordle cloud of all the tweets that came in. Click for larger. (Find the suppository!)

In another vein is this visualization from Social Collider. It shows lateral connections between Twitter conversations. The vortex at the middle represents all the different audience conversations happening during the talk. But the interesting bits are the lines that shoot out to the left and right, like the rings of Saturn. These represent similarities to other tweets taking place at the same time. Most are from SXSW itself so the graph is, in a way, a snapshot of thematic resonance at the conference between sessions. The more horizontal the line, the more simultaneous the discussion.

Here’s the visualization. Click for larger.

orbitingthegianthairball.jpg

Slightly humorous is that one of the tweets was about the book Orbiting the Giant Hairball — a classic on the topic of corporate entrepreneurship. Hairball indeed!

Straight from T. Herman Zweibel

While on the hunt for my family’s local history I was helpfully pointed to the online archive of the Chicago Tribune. It is an amazing resource and one hell of a timesuck. Half the time it feels like you’re reading the Onion; the other half makes you realize just how far newspapers have fallen as the organ of record for society.

I stumbled upon this bizarre blurb from Oct. 14, 1920, back when the Trib was known as the Chicago Daily Tribune (“The World’s Greatest Newspaper,” apparently). It reads like some kind of personal alternate universe.

1920_tolva_cripple.jpg

That John Tolva sure was an ass.

Note that I too have three children, though they are thankfully not motherless. Also, I do not eat a pound and a half of spaghetti each night.

1903

Departure

On the train to Naples the old ladies in black thought she was menstruating when she asked them for help disposing the bloody cloth. She let them think so. The train was cramped when they left Barile, but when it picked up passengers in Potenza it filled so full you merely leaned into others to maintain balance. It was not the place to make a public fuss over a choleric baby.

Living in a big, old city like Chicago is a four-dimensional experience. You move around the street grid, up high into skyscrapers, down into the underbelly of subway tubes, but time too is layered into the built things, seen only if you are looking, meshed into the streetscape like a discolored piece of gum that’s just another part of the sidewalk. Until you look more closely at it.

The baby hadn’t made a noise since they arrived at the port. He was swaddled up against Grazia tight enough that she’d feel it if his shallow breaths stopped. She sat down on the steamer trunk. Giuseppe, unsure which ship was theirs, barreled chest-first into the noisy confusion of Neapolitan seamen, stevedores, travelers, and common thieves. Grazia attempted to nurse, but she couldn’t let down. The baby had not taken milk in eight days.

I knew that my great-grandparents had come to live in Chicago in the same way I know Mrs. O’Leary and Al Capone and Saul Bellow lived here — and with about as much tangible connection to same. Certainly I had occasion to think of their lives. Three times in 14 years I had trekked to their village in poor, arid southern Italy, learning a bit more each time, eventually being welcomed by their hometown as one of their own. And that was part of the problem. I could connect with them in Italy, but not here, in the town where they started a new life and became American.

Gibraltar was still in sight when baby Michele died. There were no facilities to keep his body on board. An Arbëreshë steward who heard his own strange accent echoed in the parents’ sobbing drew Giuseppe close, felt the bitter waft of Amaro Lucano on the big man’s breath, and told him that he could not emigrate with a corpse. Michele, tightly bound and ballasted, was lowered gently into the waves. Grazia heaved somewhere in a mass of ladies in black and rosaries. Giuseppe changed some of his dollars for lire and drank it away.

I had gone searching before, just before the last trip to Italy. I started at the end, hunting with my kids for a nondescript tomb marker. We found Giuseppe, buried Joseph Tolva, on a sweltering summer day that gave way to a torrential storm just as we found the house he lived in when he registered for World War I in 1915. But these were milestones only. Markers of events, not the experience of a life. I had the records from Italy, the scraps of US government documents from the period, even a few photographs, but what most eluded me was Giuseppe’s connection to my city.

They had argued about taking the baby to America as sick as he was, but the passage was paid, the job was arranged, and the padrone was waiting in Chicago. There would not be a second chance. On July 28, 1903, nine days after they lost the only thing of importance they brought from Italy, Giuseppe and Grazie Tolve arrived in New York City. Three lines, one of them crossed out, on the ship manifest marked their entry. Giuseppe admitted to carrying $25 and told the agent they were bound for one Rocco Calandriello Jr. at 50 Blue Island Ave., Chicago.

1903_manifest.jpg


Arrival

That name and that address have perplexed me for years. None of my living relatives had heard of Rocco Calandriello, Ancestry.com had too many records to be useful, and 50 Blue Island Ave wasn’t an address that existed anymore. I considered it a dead end.

A few weeks ago at a conference I met Dennis McClendon, a professional mapmaker from Chicago. I casually mentioned that I knew that streets had been renumbered earlier last century but that I had gotten no further. Dennis cleared up my confusion in the span of about 15 minutes. On his laptop he brought up a scan of the 1909 document detailing all the renumbered buildings. Six years after Giuseppe and Grazia arrived 50 became 707 Blue Island Ave.

blue_island_ave.jpg

Blue Island Avenue covered in snow, with stores on either side, pedestrians on the sidewalk and horse drawn vehicles in the street, 1907. Source: Chicago Historical Society

But I wanted to know what that address was. Who was Rocco, the “relative or friend” that Giuseppe had listed on the manifest? Dennis drew my attention to two amazing resources, Robinson’s Map of Chicago from 1886 and the Sanborn Fire Insurance Maps 1894 – 1951. Both of them list in great detail what was where, building by building, at two distinct points in the city’s history, thanks mostly to a chance to start fresh from (and insure against another) Chicago Fire.
sanborn_707blueislandave_1917.jpg

Source: Sanborn Fire Insurance Maps of Chicago

In 1917 the building housed a glass and mirror factory, though there’s no evidence that Giuseppe was a glassworker.
707_blue_island_ave_1928.jpg

Source: Polk's "Criss-Cross" Directory

In 1928, the year after Giuseppe died, the building housed an electric company and some plumbers and bore names of distinctly non-Italian lineage.

Of course, the building could have been something vastly different in 1903, though it is marked as a business rather than a residence from as early as 1886. My guess is that Rocco Calandriello really was Giuseppe’s uncle, though an uncle through marriage, but what he did and why he did it at 50 Blue Island Ave. is not something the documents tell us.

Before I could inform Dennis that Google Maps still couldn’t locate 707 Blue Island Ave. he noted that part of that street had been demolished in the 60’s to make space for the University of Illinois at Chicago campus — the very campus the conference we were attending was being held on!

We overlaid the pre-destruction map on current satellite photography of the area and had a lock. I was out the door with my camera before I could even say thanks.

Blue Island Avenue is one of a handful of diagonal streets in Chicago, cutting southwest to northeast into the city center. Before the university was built it ended at Harrison Street; now it stops at Roosevelt Rd. Interestingly — and helpfully — the campus layout largely preserves the outline of the original thoroughfare. The gum you notice on the sidewalk only when you step in it.

uic-birdseye.jpg

I’m pretty sure this is where 50 Blue Island Avenue once stood. Coincidentally, this spot is a few hundred feet from where Jane Addams’ Hull House now resides, having been moved from its original location during the UIC construction. Given that recently-arrived Italians constituted a major slice of the neighborhood that Hull House served it is almost impossible to think that Giuseppe and Grazia did not receive assistance from Addams.

uic_campus.jpg

I didn’t find Rocco and of course the building is gone, but I tramped around the Near West Side on a few Saturdays and came to know the area of town my great-grandparents called home. It grounded something for me, fleshed out another dimension of my personal relationship to the urban space. And set the stage for 1909.

By southwest

Last year’s travel almost sent me to an early grave and I’m earnestly trying to scale back this year. But there are some destinations I can’t bring myself to skip. Like South by Southwest.

I’m particularly excited about this year’s event, mostly because the panelists on the talk I’ll be moderating are so damn interesting.

Here’s the official panel description:

Entrepreneurship in the Belly of the Beast

Small is beautiful at SXSW. From Getting Real to starting up, the ethos is largely anti-large corporation. This attitude overlooks one of the most satisfying professional accomplishments: doing your own thing while working for The Man. This presentation uses examples to offer strategies for making the corporation work for you.

And the unofficial addendum: this panel at one time had a subtitle that seems to have gotten lopped off: “Why Working For a Gigantic Company Isn’t As Bad As SXSW Would Have You Believe”. The idea basically is to explore the dominant SXSW sensibility that large organizations are somehow inimical to creativity and innovation.

The idea for organizing something like this had been percolating for a while, but was pretty much solidified with this back-and-forth from last year’s SXSW.

The talk is scheduled for Monday, March 16, 11:30am – 12:30pm.

If you’re attending SXSW, stop by and say hello!

Oh Argh Dee!

Last weekend was ORD Camp, a Foo Camp-style “unconference” of creative nerds in and around and friends of Chicago.

You know how you can get lost in Wikipedia just jumping from one non sequitir article to the next? Yeah, it was like that. And it was 100% stimulating.

ordcamplogo.jpg

I had a one-on-one demo of how an industrial grade toilet flush works (think toilets in public buildings ). This came complete with a partially exposed flusher demo and an engineer who was totally passionate about his craft. And they all have such wonderful names. What I learned: if you want to destroy a building with these types of valves just evacuate all the air in the place. The valves work off of air pressure and without that the full force of the city water mains will come rushing in.

I heard from a fellow who had essentially reverse-engineered the Chicago Transit Authority bustracker data to create his own unofficial API. What I learned: There is GPS error introduced when buses hit the satellite-blocking skyscrapers downtown. Of course, hacking the CTA means you can do your own thing and adjust for the error. Pure awesome.

I met Rania El-Sorrogy, a recent De Paul grad, who has made a name from herself by designing a modular bookbinding system simply because she was so irritated at having to lug huge textbooks on her commute to class. Basically her system is an interlocking spine that lets you slide in and out sections of a book based on what you want to ready or carry. An example of the malleability of e-text infecting the tried-and-true form of the codex. What I learned: I was not a fraction as entrepreneurial or award-winning as Rania when I was in college.

I learned the basics of building a compiler for the ultra-high availability programming language called Erlang. Because, you know, that’ll come in handy at some point. What I learned: Some people like to do things (like, say, write web apps in a language completely hostile to doing so) precisely because they are insanely difficult.

brew.jpg

Session on homebrewing, with endless sampling

I heard Moshe Tamssot, a brilliant dude at Kraft talk about how he has made a career of infiltrating hugh companies and fostering an entrepreneurial creativity inside of them. Handy, especially when you’re moderating a panel on said topic at SXSW in a few weeks. What I learned: The best way to look like you know what you are talking about is to invite people who know what they are talking about to be on your panel.

I participated in a thought exercise about how we’d save America if we were the newly appointed federal CTO and we had $100 billion at our disposal. Basically we settled on overhauling the energy grid (for efficiency), our education system (specifically the ability of it to be nimble and responsive to a world that changes faster than institutionalized knowledge), and broadband (specifically getting it to everyone, stat). Sound familiar? What I learned: there’s a great deal that makes sense in acknowledging that outsourcing and the globalization mantra of seeking the lowest-cost source for your product or service is a futile race to the bottom. Eventually you’ll hit bottom: there’ll be no new countries whose underpaid workforce you can exploit. The solution: forget about people, go straight to the robots. The vision: thousands of 3D printers, miniature fab factories, and robots spread out in communities around the country that can make anything locally. Import and export reverts to raw materials only. A not altogether infeasible or undesirable future. (Did I just blow your mind?)

I met a professional cartographer at lunch. And that would have been cool enough, for I do not know any professional cartographers. But, as this was ORD Camp, his speciality was Chicago mapmaking. He was a walking atlas and our short discussion sent me out into the cold on foot on an adventure into my family’s past. (But that, friends, is for a dedicated post.) What I learned: Even cartographers get lost.

A great, stimulating weekend. Many thanks to Google and Inventables for orchestrating it all. Can’t wait for next year.